Collecting smartphones for a good cause

Yes – to ensure that the smartphones you collect can be refurbished for reuse, you should check to confirm that all of the phones donated comply in full with the following criteria:

• Phones must be less than 6 years old and must boot up without any problems.
• The phone screen must be at least 4.5 inches (115 mm) across, undamaged and display screen content normally when active.
• SIM cards must be taken out, all personal data must be erased, and phone locks or other locks must be removed.
• The battery must be installed in the phone, functional, undamaged and not swollen. Phone batteries must not be dropped into the box on their own.

Ordering your smartphone collection box is easy – just visit our online order portal. Follow our user-friendly registration process if you have not yet registered as a collection point. All you need to do is select the Collect4Nature Box during registration. You do not need to re-register if you are already registered as a collection point for printer cartridges with the Collect4Nature Box. The smartphone collection box is shown on-screen once you have completed your registration. We ship out your box using GLS within 5-7 working days of receiving your order.

Please ensure that you place the smartphone box on the secondary packaging you’ll be using to return it. This makes it easier for donors to drop in their phones.

The box contents are valuable, so it should be placed in an easily accessible but secure and supervised location. As an extra anti-theft precaution, you can also attach the box to a solid object using the security tab on the box and the cable ties as provided.

Including its secondary packaging, the collection box measures 31.3 x 71 x 31.3 cm (B x H x T) and can hold 31 phones.

For your campaign to be successful – and maximise the proceeds for your project – you need to make sure that as many people as possible know about it. You can publish details of your campaign on your website, for example, share the campaign to your social media or even issue a press release. We are happy to help by supplying you with text or image content, and we can also publish your project on our channels. For further details, please contact us at smartphone@sammel-box.de.

Once you have a smartphone in all 31 pockets, your box is ready to be shipped back to us. To prepare the box, simply fold down the ‘headboard’, fit the secondary packaging over the box, close it and tape it shut.

You can then arrange a pickup for your filled collection box on the orderportal. Please allow 1-4 working days for return shipping. The DHL driver will provide you with a shipping note.

Once your phone box has arrived at our facility, we inventory the devices and securely erase their data. When this is complete, you can view the reporting data with the sale value of your box from your order portal account.

We will send your environmental certificate, with the individual resource and greenhouse gas savings for your sustainability report, to the email address you used for registration.

As a seasoned environmental services provider, Interseroh has gained a wealth of experience in printer cartridge collection and IT refurbishment. In accordance with circular economy good practice, a detailed inventory is taken of the devices and all of their data is erased before they are then professionally cleaned and reconditioned for remarketing. We also use this specialised know-how for our smartphone collection and refurbishment system.

From logistics to remarketing, we handle all of the steps that are needed to close the loop. Once refurbished, some of the smartphones will be headed for resale in our online shop for used electronics, BRANDUSED.

Faulty devices are professionally stripped down during the recycling process. The raw materials obtained are then reused in the manufacture of new products. Non-recyclable parts are sent for incineration, where they also help with energy production.